Frequently Asked Questions (FAQ) | ONE O EIGHT Golf
📖 ONE O EIGHT Golf - Shopping Guide & FAQ
We've compiled answers to the most frequently asked questions to make your shopping experience as smooth as possible. If you can't find what you're looking for, feel free to reach out to us!
🛒 Ordering & Support
How Do I Place an Order?
Ordering is easy!
1️⃣ Select your preferred product.
2️⃣ Customize available options (such as size or color).
3️⃣ Add to cart and proceed to checkout.
4️⃣ Enter your shipping and payment details.
5️⃣ Complete your order—you're all set!
Can I Change or Cancel My Order?
Yes! If you need to make changes or cancel your order, contact our support team as soon as possible. We’ll do our best to assist you.
Do I Need an Account to Order?
No, you can place an order as a guest. However, creating an account lets you track your orders, save your preferences, and enjoy a faster checkout next time.
How Do I Track My Order?
Once your order is shipped, we’ll send you an email with tracking details within 2-3 business days so you can monitor its journey.
Do You Ship to P.O. Boxes?
Currently, we do not ship to P.O. boxes. Please provide a standard shipping address for delivery.
🏌️♂️ Product Details
Where Are ONE O EIGHT Putters Made?
Our putters are designed and crafted in Korea using precision engineering for the highest quality.
Do You Offer Discounts for PGA or Tour Players?
Yes! We provide exclusive discounts for PGA professionals and tour players. Contact us for details.
How Do I Choose the Right Putter Length?
✔️ Standard Putters – Measure from your wrist to the floor. Most golfers use a 34-inch putter.
✔️ Belly & Chest Putters – Measure from your elbow or chest to the floor for the ideal length.
What Is Loft on a Putter?
The loft is the angle of the putter face that helps the ball roll smoothly. Our putters typically have a 3° loft for optimal performance.
What Is the Lie Angle?
The lie angle is how the putter head sits on the ground during setup. Our standard putters have a 72° lie angle, but this can be adjusted for a better fit.
Which Putter Weight Is Right for Me?
✔️ Standard weight – Suitable for most players.
✔️ Heavier putter – Ideal for fast greens, providing better stability and control.
✔️ Lighter putter – Better for slower greens, allowing for a smoother stroke.
💳 Payments & Returns
How Is Sales Tax Applied?
Sales tax is calculated based on your shipping address and local tax regulations. The final amount will be displayed at checkout.
Will I Be Charged Extra Fees for International Orders?
Yes, international orders may be subject to customs duties, taxes, or additional fees based on your country’s regulations. These costs are the buyer's responsibility. Check with your local customs office for details.
Can I Return a Product If I Change My Mind?
Since our putters are custom-made, we domanufacturing defect. If your i
📩 Need More Help?
I Have Another Question. What Should I Do?
If
How Can I Contact ONE O EIGHT Golf?
📧 Email: kim@oneoeight.golf Phone: 82 70 7954 1546
💬 Live Chat: Av
🏌️♂️ Elevate Your Game with ONE O EIGHT Precision Putters!
Experience premium craftsmanship, superior balance, and unmatched putti
🚀 Order now and feel the difference on the greens!