TOP Q&A

ONE O EIGHT's Frequently Asked Questions

If you don't find the answer to your questions here, don't worry. Contact our customer care team, who typically respond within one business day.

 

GENERAL INFORMATION

1. How can I contact ONE O EIGHT customer service?

Feel free to email our customer care team, and we aim to get back to you within two business days.

 

2. Are there employment opportunities at ONE O EIGHT?

Check our employment listings page for current vacancies. You can fill out an application to be on file for future opportunities.

 

PRODUCT AND PURCHASING

3. Where can I buy ONE O EIGHT's innovative putters?

Our putters are available exclusively through our Shopify store and select golf pro shops and ranges.

 

4. Where can I try ONE O EIGHT putters before buying?

We have demo putters at select golf retailers. The specific models available for trial may vary by location.

 

5. Can I buy new grips, head covers, and loft adjustment tools for my ONE O EIGHT putter?

Absolutely, these accessories are available separately through our online store or any ONE O EIGHT authorized retailer.

 

TRY BEFORE YOU BUY

6. Does ONE O EIGHT have a Demo Day schedule?

Yes, check our Demo Day locator. Our events run from February to September and allow you to try the latest products with guidance from our fitting technicians.

 

CUSTOM FITTING AND TECHNICAL INFO

7. Does ONE O EIGHT offer custom fitting services?

We do not have a standalone custom fitting center, but many of our retail partners offer full custom fitting services. You can also get custom fitting at our Demo Day events.

 

8. Where can I find more details about my ONE O EiIGHT putter?

For more information on features, benefits, lofts, and lies, please visit our product archives.

 

WARRANTY AND AFTER-SALES SUPPORT

9. What is the warranty policy for ONE O EIGHT products?

Our products come with a 12-month warranty when purchased from an authorized retailer. For warranty issues, please first contact the retailer from which you purchased the item.

 

We hope this helps you find the information you're looking for. If not, our customer care team is just an email away.